Have a question? Below are answers to some of most Frequently Asked Questions. If the answer you are looking for is not there, please feel free to call or email us.
Are there any age restrictions for the flight?
People of all ages are welcome on the flights, however we do ask you to consider the following:
- Children under 16 years of age must travel with an adult
- If you are travelling alone, you should be able to move around the cabin unaided
- Parents should remember that this is a very long day for younger children
Will I Need My Passport?
You will not need a passport, as this is classified as a domestic flight. However you will be required to present government approved photo ID at check-in.
Please allow sufficient time to transit security dependent on which terminal you will be departing from. We will send confirmation of the exact departure time for each flight to those who have booked closer to the departure date.
How long is the flight and how long do you spend over the ice?
How does the seat rotation work?
It is important to note that while over Antarctica, most passengers get up from their seats and move about the aircraft, allowing everyone on board to enjoy excellent viewing opportunities. The aircraft flies in long sweeping 'figure 8s' over various points of interest to allow these spectacular sights to be viewed from both sides of the aircraft.
Can I reserve a particular seat?
What kind of viewing can I expect from a centre seat?
This is unlike any flight you have been on before.
What kind of viewing can I expect seated over a wing?
Will the flight land?
What time do you depart and return?
New Years Eve flights usually depart at 6pm and return at 6am.
Other flights usually depart at around 7-8am and return at 7-8pm.
All times are subject to change and can be affected by things like airline operating procedures and weather.
How Much Will The Weather Affect The Viewing?
How Low Will We Fly?
Will I See Any Wildlife?
Can I Take Photos And Video?
We also offer the opportunity to purchase a video DVD of your flight - we take with us a professional videographer who has numerous cameras in different areas of the aircraft to capture every moment.
What Will There Be To Eat And Drink?
Can I Offset The Carbon Emissions From My Flight?
We care about our Environment & Community - over $500,000 has been donated to the following charities: Clean Up Australia, Royal Flying Doctor Service, Mawson's Hut Foundation, The Mawson Collection, Camp Quality, Make A Wish Foundation, Cystic Fibrosis and Channel 9 Adelaide’s Telethon Appeal. We also offset (through GreenPower & Climate Friendly) the carbon emissions caused by our direct office activity and offer passengers the opportunity to offset the carbon emissions caused by their flight.